Senior Health Insurance Assistance Program (SHIP)

The Senior Health Insurance Assistance Program (SHIP) provides local, in-depth, and objective insurance counseling and assistance to Medicare-eligible individuals, their families, and caregivers. A SHIP counselors receive extensive training to be able to help you navigate the many parts of Medicare and the benefits that can help save on your healthcare costs. AgeGuide and its partner agencies have SHIP counselors ready to to answer your questions.

Share your contact information below and a SHIP counselor will follow up with you.

Join Our Team of SHIP Volunteers!

Are you looking for a way to make a positive impact in your community? We are seeking enthusiastic volunteers to join our team and help us achieve our mission. Training to become a SHIP Counselor is available throughout the summer months and in areas across Illinois. Sign up for volunteer training today!

As a SHIP Counselor you can:

  • Make a difference in the lives of those we serve
  • Build valuable skills and experience
  • Meet new people and make new friends
  • Gain a sense of fulfillment and satisfaction
  • Help strengthen and improve our community

SHIP Counseling includes one-on-one sessions with Medicare beneficiaries where you can discuss their plan options and helping to understand how their health coverage works. Also, you have the opportunity to complete community outreach by attending fairs and giving informational presentations.

To learn more about our volunteer opportunities and how you can get involved, contact us at (630) 293-5990. Join us today and help make a difference in our community!

2025 Medicare Advantage Open Enrollment

If you are enrolled in a Medicare Advantage (Part C) plan, you can change your plan or drop your plan during the Medicare Advantage Open Enrollment period that runs from January 1 to March 31, 2024.

Are You New to Medicare?

Get Started with Medicare Video

Comenzar con Medicare

Additional Medicare Resources

Medicare How-To Series (English)

Medicare How-To Series (Spanish)

Medicare How-To Series (Polish)

Medicare How-To Series (Chinese)

Medicare How-To Series (Hindi)

Medicare Series (Urdu)

Medicare Series (Tagalog)

Medicare Choices Guide

Use this guide to learn about the differences between Original Medicare (Part A and B), Medicare Advantage plans (Part C), Prescription Drug Plans (Part D), and Medicare Supplement plans.

Medicare Choices Guide

Want to learn more about Medicare?

Enrolling in Medicare can seem intimidating. AgeGuide’s new Medicare How-To Series on the AgeGuide Learning Center walks you through parts of the Medicare enrollment process and how to sign up. Videos are accessible in English, Spanish, Polish, Chinese, and Hindi. Visit our YouTube channel to begin today!

AgeGuide’s Medicare Minute series has short, informational videos on Medicare and Medicaid. Check it out!

Additional Senior Health Insurance Program Sites

Visit the IDoA website to see additional SHIP sites throughout Illinois

Senior Health Insurance Partners

AgeGuide

www.ageguide.org
(800) 528-2000

DuPage County

DuPage County Community Services
www.dupageco.org/seniorsvcs
(630) 407-6500
(800) 942-9412

Grundy County

Catholic Charities, Diocese of Joliet
www.catholiccharitiesjoliet.org
(815) 933-7791

Kane County

Senior Services Associates, Inc.
www.seniorservicesassoc.org
Elgin: (847) 741-0404
Aurora: (630) 897-4035
(800) 942-1724

Kankakee County

Catholic Charities, Diocese of Joliet
www.catholiccharitiesjoliet.org
(815) 933-7791

Kendall County

Senior Services Associates, Inc.
www.seniorservicesassoc.org
(800) 339-3200
(630) 553-5777

Lake County

Antioch Area Healthcare Accessibility Alliance
Antioch, Avon, Grant, and Lake Villa Townships
www.aahaa4health.org
(847) 395-2809

AgeGuide Northeastern Illinois
Ela, Cuba, Fremont, Vernon, Wauconda, and West Deerfield Townships
www.ageguide.org
(800) 528-2000

Waukegan Township
Benton, Libertyville, Newport, Shields, Warren, Waukegan, and Zion Townships
www.waukegantownship.com
(847) 244-9242

McHenry County

Senior Services Associates, Inc.
www.seniorservicesassoc.org
Crystal Lake: (815) 356-7457
McHenry: (815) 344-3555
(800) 339-3200

Will County

Catholic Charities, Diocese of Joliet
www.catholiccharitiesjoliet.org
(815) 523-9918

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