AgeGuide Northeastern Illinois is one of over 600 such agencies throughout the United States, created by Congress to implement the Older Americans Act and coordinate a wide variety of services for persons 60 and older. AgeGuide awards funds to local organizations in each county within our designated area to provide these important services and monitors the organizations to ensure accountability and quality.

We strive to make aging easier through the development and promotion of a network of services for older persons designed to optimize the quality of their lives.

Printable PDF of Lake County Affiliate Agencies

Lake County Affiliate Agencies

  • Information & Assistance

    Specially trained professionals are available to answer questions and connect you with local services and resources, such as:

    • Home delivered meals or community dining programs
    • Benefits programs that help pay for prescription drugs, health care, rent, utilities, and other needs
    • Support for yourself while taking care of an aging friend or relative
    • Rides to the doctor, store and for other errands
    • Assistance in the home such as light housework, personal care and meal preparation
    • Ways to stay engaged and active in your community

    Catholic Charities, Archdiocese of Chicago
    (847) 546-5733

  • Options Counseling

    Empowers individuals to make informed decisions about long term services and supports by providing objective information, advice, and counseling. Assistance is provided in accessing a range of public and private programs. Options Counseling is available to adults of all ages, as well as concerned others, making long term support decisions regardless of income or financial assets.

    Catholic Charities, Archdiocese of Chicago
    (847) 546-5733

  • Adult Protective Services

    The Adult Protective Services Program responds to and investigates reports of abuse, neglect and financial exploitation of persons age 60+ and adults with disabilities aged 18-59 who live in the community.  Abuse is a term referring to any negligent act by a caregiver or any other person that causes harm or a serious risk of harm to a vulnerable older adult.   

    Catholic Charities, Archdiocese of Chicago
    (847) 546-5733


  • Community Care Program

    The Illinois Department on Aging (IDOA) offers multiple services through the Case Coordination Units and aging network providers to persons age 60 and older to help them remain in their home. Follow the link below to learn more about the services provided through the IDOA.

    Illinois Department on Aging (IDOA)

  • Long-Term Care Ombudsman

    Long-term care ombudsmen are advocates for residents of nursing homes, board and care homes and assisted living facilities. They are trained to resolve problems and can assist with complaints of residents living in long-term care facilities. However, unless given the ombudsman permission to share concerns, these matters are kept confidential. Every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.

    Legal Aid Chicago
    (888) 401-8200

  • Senior Medicare Patrol

    The Senior Medicare Patrol (SMP) Program empowers consumers to prevent healthcare fraud. Program staff and volunteers help people with Medicare and Medicaid to:

    1. PROTECT themselves from Medicare & Medicaid fraud, waste, and abuse.
    2. DETECT Medicare & Medicaid fraud, waste, and abuse.
    3. REPORT Medicare & Medicaid fraud, waste, and abuse.

    (800) 699-9043

  • Senior Community Service Employment Program

    The Senior Community Service Employment Program is an employment training program for individual’s ages 55 years and better. The program provides participants 20 hours per week of on-the-job training opportunities, at local nonprofits or government agencies, which assist in the development of new and marketable job skills to help you re-enter the workforce. All program participants receive a subsidized hourly wage for training to help offset costs associated with travel to and from their training sites.

    (800) 528-2000

  • Senior Housing

    Housing Information on different housing types, and provides referrals.

    (800) 528-2000

  • Legal Services

    Legal services include arranging for and providing assistance in resolving civil legal matters, protecting legal rights, providing legal advice, community legal education and conducting research concerning legal rights and responsibilities by an attorney-at-law or a person under the supervision of an attorney. Clients shall be 60 years and older who have a problem that requires assistance from an attorney or a paralegal. Efforts will be extended to those who are homebound and those residents who are in institutions. Case priorities shall be set to target basic human needs to include but not limited to health care, shelter, income maintenance and safety.

    Prairie State Legal Services
    (847) 662-6925
    (800) 942-3940

    Older Adults Legal Helpline

    (888) 965-7757

    Monday – Thursdays 9:00 a.m. – 2:00 p.m.

  • Counseling Services

    Counseling services includes personal counsel to help individuals and families cope with personal problems and/or develop and strengthen capacities for more adequate social and personal adjustments.

    Family Service of Lake County
    (847) 432-4981

  • Transportation

    Transporting older persons to and from community facilities and resources for purposes of acquiring/receiving services, participate in activities or attending events in order to reduce isolation and promote successful independent living. Service may be provided through projects specially designed for older persons, use of public transportation systems, or volunteer program transportation.

    Catholic Charities, Archdiocese of Chicago
    (847) 740-6711
    (847) 782-4267

  • Senior Health Insurance Program (SHIP)

    The Senior Health Insurance Program (SHIP) provides free, objective, confidential information and assistance about Medicare and related benefits through a small corps of paid staff and a large group of highly trained volunteers. You can find SHIP volunteers at places such as senior centers, park districts, township offices, hospitals, and churches. SHIP volunteers are not affiliated in any way with insurers, and do not try to sell their clients any product or service; instead, they work with the clients to answer questions and solve problems, and enable clients to understand their options so they can make sound decisions.

    Illinois Department on Aging
    (800) 252-8966

    Catholic Charities, Archdiocese of Chicago
    (847) 546-5733

  • Family Caregiver Support

    The Family Caregiver Support Program provides valuable resources for those who are giving unpaid care to adults age 60+ and for those with Alzheimer’s disease or a related disorder. The program includes Caregiver Resource Centers, respite services, gap filling services, legal services, Caregiver Counseling Centers, training and education resources, and support groups.

    Family Service of Lake County
    (847) 432-4981

    Are you a caregiver? Are you feeling stressed or overwhelmed? Take this quick and easy caregiver self-assessment questionnaire.

  • Relatives Raising Children

    The Family Caregiver Support Program provides valuable resources for relative’s age 55+ who are raising children 18 and under or with severe disabilities. The program includes Caregiver Resource Centers, respite services, gap filling services, legal services, Caregiver Counseling Centers, training and education resources, and support groups.

    Family Service of Lake County
    (847) 432-4981

  • Health Promotion & Disease Prevention Education and Services

    Take Charge of Your Health

    These workshops enable older adults to manage their chronic health problems. They also help develop the individual’s skills in communicating and collaborating with health care professionals to improve health outcomes. Studies show that participants reported improved health, proper use of medications, and better ability to communicate with health providers.

    A Matter of Balance

    This program teaches older adults how to reduce fall risks and eases their fear of falling, improves falls self-management, increases self-confidence, and promotes physical activity. It also helps eliminate the isolation and depression fear of falling causes.

    (800) 528-2000

    Catholic Charities, Archdiocese of Chicago
    Kari Pohar
    [email protected]
    (847) 740-6708

    White Crane Wellness Center
    (773) 271-9001


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